問題一覧TOEIC リーディング 問題一覧0 / 5問回答
Part 7
Customer complaint and response
ビジネスリーディング
普通
Part 7
Customer complaint and response
ビジネスリーディング
普通
To: BrightHome Appliances From: Daniel Kim Subject: Delivery problem with order 3184
My washing machine arrived on Monday, but the delivery team left it in the garage instead of installing it in the laundry room as arranged.
The machine itself is undamaged. Please let me know whether a technician can complete the installation this week.
Our records show that installation was included with order 3184. We apologize for the inconvenience.
A technician can visit Thursday between 1:00 and 3:00 P.M. There will be no additional charge. Please reply by Wednesday noon to confirm the appointment.
What problem does Mr. Kim report?
What does the company confirm?
When can a technician visit?
What must Mr. Kim do by Wednesday noon?
What is implied about the washing machine?
To: BrightHome Appliances From: Daniel Kim Subject: Delivery problem with order 3184
My washing machine arrived on Monday, but the delivery team left it in the garage instead of installing it in the laundry room as arranged.
The machine itself is undamaged. Please let me know whether a technician can complete the installation this week.
Our records show that installation was included with order 3184. We apologize for the inconvenience.
A technician can visit Thursday between 1:00 and 3:00 P.M. There will be no additional charge. Please reply by Wednesday noon to confirm the appointment.
What problem does Mr. Kim report?
What does the company confirm?
When can a technician visit?
What must Mr. Kim do by Wednesday noon?
What is implied about the washing machine?