Maintenance Request Form Ticket ID: #9021 Date: July 10 Requested By: Lisa Wong, Accounting Dept. Location: Room 204 (Conference Room)

Description of Issue: The air conditioning unit in Room 204 is making a loud rattling noise and is not cooling the room effectively. We have a client meeting scheduled there next Tuesday, so this needs to be fixed urgently.

To: Lisa Wong lwong@metrics-inc.com From: Facilities Management facilities@metrics-inc.com Date: July 11 Subject: RE: Ticket #9021

Dear Ms. Wong,

We have received your request regarding the AC unit. A technician inspected the unit this morning.

Unfortunately, a fan motor needs to be replaced, and we do not have the part in stock. We have ordered it, but it will not arrive until next Wednesday.

Consequently, Room 204 will be unavailable for use until the repair is completed on Thursday. Please reserve Room 305 for your upcoming meeting instead, as it is currently vacant.

Best regards, Tom Richards

Maintenance Request Form Ticket ID: #9021 Date: July 10 Requested By: Lisa Wong, Accounting Dept. Location: Room 204 (Conference Room)

Description of Issue: The air conditioning unit in Room 204 is making a loud rattling noise and is not cooling the room effectively. We have a client meeting scheduled there next Tuesday, so this needs to be fixed urgently.

To: Lisa Wong lwong@metrics-inc.com From: Facilities Management facilities@metrics-inc.com Date: July 11 Subject: RE: Ticket #9021

Dear Ms. Wong,

We have received your request regarding the AC unit. A technician inspected the unit this morning.

Unfortunately, a fan motor needs to be replaced, and we do not have the part in stock. We have ordered it, but it will not arrive until next Wednesday.

Consequently, Room 204 will be unavailable for use until the repair is completed on Thursday. Please reserve Room 305 for your upcoming meeting instead, as it is currently vacant.

Best regards, Tom Richards