Part 7
Subscription renewal and error
7回解答
簡単
Part 7
Subscription renewal and error
7回解答
簡単
To: Sarah Jenkins s.jenkins@mailprovider.com
From: TechMonthly Magazine subscriptions@techmonthly.com
Date: January 10
Subject: Renewal Confirmation
Dear Ms. Jenkins,
Thank you for renewing your subscription to TechMonthly. Your payment of $45.00 has been processed successfully. This covers the 'Digital-Only' plan for 12 months.
You will continue to receive access to our online archives and the monthly newsletter. Your next billing date is January 10 next year.
Thank you for reading, The TechMonthly Team
To: Customer Service help@techmonthly.com
From: Sarah Jenkins s.jenkins@mailprovider.com
Date: January 12
Subject: Billing Error
Hello,
I received the confirmation email for my renewal, but I think there is a mistake. I intended to upgrade to the 'Premium Print + Digital' plan this year, which I saw advertised for $60.00. However, I was charged for the basic plan.
Could you please update my account? I am happy to pay the price difference immediately so I can start receiving the physical magazines next month.
Best, Sarah Jenkins
What plan is Ms. Jenkins currently subscribed to according to the first email?
How much additional money does Ms. Jenkins offer to pay?
What does Ms. Jenkins want to receive?
In the second email, the word "intended" is closest in meaning to
To: Sarah Jenkins s.jenkins@mailprovider.com
From: TechMonthly Magazine subscriptions@techmonthly.com
Date: January 10
Subject: Renewal Confirmation
Dear Ms. Jenkins,
Thank you for renewing your subscription to TechMonthly. Your payment of $45.00 has been processed successfully. This covers the 'Digital-Only' plan for 12 months.
You will continue to receive access to our online archives and the monthly newsletter. Your next billing date is January 10 next year.
Thank you for reading, The TechMonthly Team
To: Customer Service help@techmonthly.com
From: Sarah Jenkins s.jenkins@mailprovider.com
Date: January 12
Subject: Billing Error
Hello,
I received the confirmation email for my renewal, but I think there is a mistake. I intended to upgrade to the 'Premium Print + Digital' plan this year, which I saw advertised for $60.00. However, I was charged for the basic plan.
Could you please update my account? I am happy to pay the price difference immediately so I can start receiving the physical magazines next month.
Best, Sarah Jenkins
What plan is Ms. Jenkins currently subscribed to according to the first email?
How much additional money does Ms. Jenkins offer to pay?
What does Ms. Jenkins want to receive?
In the second email, the word "intended" is closest in meaning to